Conversational AI & Experience Design
Conversations That Convert, Assist, and Delight
With Conversational AI, you can create scalable customer journeys that feel personal. PlatformDB helps you map, prototype, and launch AI-driven experiences through web, mobile, or phone channels. From lead generation to appointment setting, every conversation is a conversion opportunity.
Conversations That Convert, Assist, and Delight
With Conversational AI, you can create scalable customer journeys that feel personal. PlatformDB helps you map, prototype, and launch AI-driven experiences through web, mobile, or phone channels. From lead generation to appointment setting, every conversation is a conversion opportunity.
Conversations That Convert, Assist, and Delight
With Conversational AI, you can create scalable customer journeys that feel personal. PlatformDB helps you map, prototype, and launch AI-driven experiences through web, mobile, or phone channels. From lead generation to appointment setting, every conversation is a conversion opportunity.



Experience the Difference: Tailored Solutions for Modern Businesses
Experience the Difference: Tailored Solutions for Modern Businesses



Core Features:
Conversational flow design (chat/voice)
Brand-aligned tone and personality
Form data collection and integrations
Custom workflows per user type
Omnichannel deployment (web, WhatsApp, SMS, voice)
Core Features:
Conversational flow design (chat/voice)
Brand-aligned tone and personality
Form data collection and integrations
Custom workflows per user type
Omnichannel deployment (web, WhatsApp, SMS, voice)
Core Features:
Conversational flow design (chat/voice)
Brand-aligned tone and personality
Form data collection and integrations
Custom workflows per user type
Omnichannel deployment (web, WhatsApp, SMS, voice)
Benefits:
Increase lead conversion by 30–70%
Scalable Personalization at Every Stage
Automate repetitive conversations
Deploy across multiple channels
Enhance engagement with personalized dialogue
Benefits:
Increase lead conversion by 30–70%
Scalable Personalization at Every Stage
Automate repetitive conversations
Deploy across multiple channels
Enhance engagement with personalized dialogue
Benefits:
Increase lead conversion by 30–70%
Scalable Personalization at Every Stage
Automate repetitive conversations
Deploy across multiple channels
Enhance engagement with personalized dialogue
What is Agentic AI?
Agentic AI refers to intelligent agents capable of pursuing goals, making decisions, and learning autonomously — all without manual input. With Platform DB, Agentic AI is built directly into your business systems — not bolted on — so your workflows aren’t just automated, they’re intelligent and responsive.
What is Agentic AI?
Agentic AI refers to intelligent agents capable of pursuing goals, making decisions, and learning autonomously — all without manual input. With Platform DB, Agentic AI is built directly into your business systems — not bolted on — so your workflows aren’t just automated, they’re intelligent and responsive.
Dynamic task delegation
Securely link your bank and business tools in minutes.

Dynamic task delegation
Securely link your bank and business tools in minutes.

Multi-step decision trees
Agentic AI identifies the best-suited person, bot, or system to handle a task—on the fly.

Multi-step decision trees
Agentic AI identifies the best-suited person, bot, or system to handle a task—on the fly.

Real-time data-driven actions
Trigger automated workflows, updates, or communication based on live data inputs.

Real-time data-driven actions
Trigger automated workflows, updates, or communication based on live data inputs.

Predictive insights & proactive alerts
Anticipate bottlenecks and outcomes before they happen, with AI-driven forecasting and automated warnings.

Predictive insights & proactive alerts
Anticipate bottlenecks and outcomes before they happen, with AI-driven forecasting and automated warnings.

